How to Check the Reconsideration Status for SRD Grant
How to Check the Reconsideration Status for SRD Grant: In order to be able to successfully check your reconsideration status, you need to visit srd.sassa.gov.za/sc19/reconsideration and enter the required details to send pin. Currently, it’s available for those who have had their consideration pending since MAy 2020 till March 2022. As a beneficiary that falls into this category, check it there.
I appealed my srd application outcome. Why haven’t I had any response from SASSA because it has been months since I appealed? Yes, it has been months since they go to responding and going through all the appeals made to them. According to SASSA, there was some small system issue. Now that it has been resolved, kindly have patience you will be attended to. Keep checking your status for new updates.
I applied for my previous months’ payments to be reconsidered. Why hasn’t there been any response from SASSA? They acknowledge that there has been a delay in addressing beneficiaries’ reconsideration status. Acting SASSA CEO Ms Dianne Dunkerley said at the time that “SASSA is working tirelessly to ensure that this matter is resolved as soon as possible, we sincerely apologise for the inconvenience and frustration caused by the delay, but assure everyone that every reconsideration request will be attended to”.
Declined Reasons and Steps to follow to dispute outcome
In the table below, a detailed breakdown of the reasons for declining an application is indicated, as well as steps to take should the client wish to dispute the outcome.
DECLINE REASON: Alternative_income_source_identified
MEANING: The applicant has been employed and is indicated as contributing towards income tax
WHAT MUST THE CLIENT DO TO DISPUTE OUTCOME: The client can submit a request for reconsideration via the website, should they feel that the reason is invalid. https://srd.sassa.gov.za, under the TAB: Apply for reconsideration
DECLINE REASON: Identity_verification_failed
MEANING: The personal information provided does not match the Department of Home Affairs details.
WHAT MUST THE CLIENT DO TO DISPUTE OUTCOME: 1. The client must correct name and surname on SRD website https://srd.sassa.gov.za, under the TAB: Request Names and Surname Update
2- The client can submit a request for reconsideration via the website, should they feel that the reason is invalid. https://srd.sassa.gov.za, under the TAB: Apply for reconsideration
DECLINE REASON: Existing_sassa_grant
MEANING: The applicant is a current recipient of a Social grant other than a child grant
WHAT MUST THE CLIENT DO TO DISPUTE OUTCOME: The client can submit a request for reconsideration via the website, should they feel that the reason is invalid. https://srd.sassa.gov.za, under the TAB: Apply for reconsideration
DECLINE REASON: Nsfas_registered
MEANING: The applicant is receiving a benefit from National Student Fund Aid Scheme
WHAT MUST THE CLIENT DO TO DISPUTE OUTCOME: The client can submit a request for reconsideration via the website, should they feel that the reason is invalid. https://srd.sassa.gov.za, under the TAB: Apply for reconsideration
DECLINE REASON: Uif_registered
MEANING: The applicant is eligible for UIF benefits based on TERS OR Contributions to UIF OR is currently receiving the Unemployment Insurance Fund benefit
WHAT MUST THE CLIENT DO TO DISPUTE OUTCOME: The client can submit a request for reconsideration via the website, should they feel that the reason is invalid. https://srd.sassa.gov.za, under the TAB: Apply for reconsideration
DECLINE REASON: Gov_payroll_registered
MEANING: The applicant is in employment in a government institution
WHAT MUST THE CLIENT DO TO DISPUTE OUTCOME: The client can submit a request for reconsideration via the website, should they feel that the reason is invalid. https://srd.sassa.gov.za, under the TAB: Apply for reconsideration
DECLINE REASON: Age_outside_range(>60)
MEANING: The applicant does not qualify for the grant due to not meeting the age requirement ( Over 60)
WHAT MUST THE CLIENT DO TO DISPUTE OUTCOME: The client must apply for the old age grant, this can be done by visiting any SASSA Local Office or applying online at https://servcies.sassa.gov.za
DECLINE REASON: Suspended (Deceased Record on DHA)
MEANING: The client is registered as deceased on the Department of Home Affairs database
WHAT MUST THE CLIENT DO TO DISPUTE OUTCOME: 1. Contact Department of Home Affairs to correct living status.
2- The client can submit a request for reconsideration via the website, should they feel that the reason is invalid, only after having corrected the details with Home Affairs https://srd.sassa.gov.za, under the TAB: Apply for reconsideration