CHECK SASSA APPLICATION STATUS

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What Your Status Meaning is and What Actions To Take Afterwards.

After completing the entire application process and submitting it to the agency through the portal, you need to return some days later to check up on the status of the application. The status that may show up are few: application complete, bank details pending, reapplication status pending, January pending, January Approved and January Declined

Declined Reasons and Steps to follow to dispute outcome
In the table below, a detailed breakdown of the reasons for declining an application is indicated, as well as steps to take should the client wish to dispute the outcome.

DECLINE REASON: Alternative_income_source_identified
MEANING: The applicant has been employed and is indicated as contributing towards income tax
WHAT MUST THE CLIENT DO TO DISPUTE OUTCOME: The client can submit a request for reconsideration via the website, should they feel that the reason is invalid.

DECLINE REASON: Identity_verification_failed
MEANING: The personal information provided does not match the Department of Home Affairs details.
WHAT MUST THE CLIENT DO TO DISPUTE THE OUTCOME: 1. The client must correct name and surname on SRD website
2- The client can submit a request for reconsideration via the website, should they feel that the reason is invalid.

DECLINE REASON: Existing_sassa_grant
MEANING: The applicant is a current recipient of a Social grant other than a child grant
WHAT MUST THE CLIENT DO TO DISPUTE OUTCOME: The client can submit a request for reconsideration via the website, should they feel that the reason is invalid.

DECLINE REASON: Nsfas_registered
MEANING: The applicant is receiving a benefit from National Student Fund Aid Scheme
WHAT MUST THE CLIENT DO TO DISPUTE OUTCOME: The client can submit a request for reconsideration via the website, should they feel that the reason is invalid.

DECLINE REASON: Uif_registered
MEANING: The applicant is eligible for UIF benefits based on TERS OR Contributions to UIF OR is currently receiving the Unemployment Insurance Fund benefit
WHAT MUST THE CLIENT DO TO DISPUTE OUTCOME: The client can submit a request for reconsideration via the website, should they feel that the reason is invalid.

DECLINE REASON: Gov_payroll_registered
MEANING: The applicant is in employment in a government institution
WHAT MUST THE CLIENT DO TO DISPUTE OUTCOME: The client can submit a request for reconsideration via the website, should they feel that the reason is invalid.

DECLINE REASON: Age_outside_range(>60)
MEANING: The applicant does not qualify for the grant due to not meeting the age requirement ( Over 60)
WHAT MUST THE CLIENT DO TO DISPUTE OUTCOME: The client must apply for the old age grant, this can be done by visiting any SASSA Local Office or applying online.

DECLINE REASON: Suspended (Deceased Record on DHA)
MEANING: The client is registered as deceased on the Department of Home Affairs database
WHAT MUST THE CLIENT DO TO DISPUTE OUTCOME: 1. Contact Department of Home Affairs to correct living status.
2- The client can submit a request for reconsideration via the website, should they feel that the reason is invalid, only after having corrected the details with Home Affairs.

Question: What checks are done on my submitted application before approval or rejection?
Answer: Your bio data submitted is run through a test. This test is called the verification of insufficient means. Once you fail this test you are disapproved and the reason for failing this test is given to you in your application status. This test consists of checks against databases that may indicate income or alternative financial assistance; and verification of insufficient means with banks. Here your bank balance is checked to make sure it meets the income threshold. The current threshold is set at R350. All bank accounts must have a balance below R350.

Visit: srd.sassa.gov.za

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